Privacy Policy

klovell, llc
Effective Date: June 1, 2026
Last Updated: June 1, 2026

Introduction

klovell, llc (“Company,” “we,” “us,” or “our”), operated by Kerwin Lovell, provides AI-focused coaching, cohorts, and peer groups for service business owners. This Privacy Policy governs our collection, use, disclosure, and protection of personal information through our website (WordPress), enrollment forms (Jotform), communications (Mailchimp), payments (Stripe), productivity tools (Microsoft 365), and AI services (OpenAI and Anthropic) (collectively, the “Services”).

1. Information We Collect

• Personal and Business Information: Name, email, phone, business name, industry details, payment information, and program-related content (e.g., prompts, workflows).
• Usage and Technical Data: IP address, device/browser info, and interaction data.
• Communications: Email engagement via Mailchimp.

2. How We Use Your Information

To deliver programs, process payments, communicate, improve services, and create marketing materials (with permissions below).

3. Sharing and Disclosure

We share with trusted providers under confidentiality obligations:

• Stripe (payments): https://stripe.com/privacy
• Mailchimp (email): https://mailchimp.com/legal/privacy/ or Intuit’s Global Privacy Statement.
• OpenAI: https://openai.com/policies/row-privacy-policy/
• Anthropic: https://www.anthropic.com/legal/privacy or https://privacy.claude.com/
• Microsoft 365: https://www.microsoft.com/en-us/privacy/privacystatement
• Jotform (forms): https://www.jotform.com/privacy/
• WordPress hosting/plugins (as applicable).

We encourage reviewing their policies.

4. Marketing Permission

By participating, you grant the Company and Kerwin Lovell an irrevocable, worldwide, royalty-free license to use your name, comments, testimonials, business name, logo, and likeness in marketing materials, websites, social media, and promotions. You waive moral rights and claims related to such use.

5. Data Security, Retention, and Your Rights

Reasonable safeguards are in place. Contact privacy@klovell.ai for access, correction, or deletion requests (subject to legal exceptions). Data is retained as needed for business and legal purposes.

6. Children’s Privacy and Changes

Services are for adults 18+. Updates will be posted; continued use accepts changes.

Contact

klovell, llc
PO Box 184, East Berne, NY 12059
privacy@klovell.ai